Tag Archive: call center training
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Call Center Agent, Are You there? Hello, Hello?
Silence Is Not An Option
(when talking to Americans)
My dog was killed yesterday in a car accident.
I heard on the news this morning that the United States will be pulling all of its troops out of Iraq by June 2009.
Did you meet my comments with silence? Now let me try that again:
I’m going to send everyone [...]
